Legal

Terms of Service

Effective: • Applies to use of ClientSync at usemysync.com and related subdomains (e.g., app.usemysync.com).

Questions? Email [email protected]. Business location: Fayetteville, AR (USA).

1) Acceptance

By accessing or using ClientSync’s services, websites, and applications (the “Services”), you agree to these Terms. If you use the Services on behalf of a business, you represent that you have authority to bind that business.

2) Accounts

You must keep your login credentials secure and ensure your information is accurate. You are responsible for all activity in your workspace(s), including content you upload and communications you send.

3) Subscriptions, Billing & Trials

  • Plans. Access is provided on a subscription basis. Prices and features are listed on our site.
  • Billing. Charges are handled by our payment processor (e.g., Stripe). Taxes may apply.
  • Trials. Trials convert to paid plans unless canceled before the trial ends.
  • Refunds. Unless required by law, subscriptions are non-refundable.
  • Upgrades/Downgrades. Changing plans may prorate charges or adjust limits.

4) Acceptable Use

  • No illegal, harmful, infringing, deceptive, or abusive activity.
  • No harassment or unsolicited spam; obtain consent for messages and honor opt-outs.
  • No security testing, scraping, reverse engineering, or interference with the Service.
  • Comply with applicable laws and industry rules (e.g., TCPA, CAN-SPAM, carrier policies).

5) Messaging & Compliance

When you connect phone numbers or email, ClientSync sends communications on your instructions. You are responsible for lawful contact lists, proper consent, opt-out handling (e.g., “STOP” for SMS), and any required registrations (e.g., A2P 10DLC/toll-free verification). We may suspend messaging features for abuse or noncompliance.

6) Your Data & Privacy

You retain ownership of the data you add to your workspace. You grant us a limited license to process that data to provide and improve the Services. See our Privacy Policy for details.

7) Third-Party Services

Integrations, links, and processors (e.g., hosting, analytics, email/SMS delivery, payments) are governed by their own terms and policies. We are not responsible for third-party services.

8) Availability & Modifications

We strive for high availability but do not guarantee uninterrupted Service. Features may change, and we may suspend or terminate components to maintain security or comply with law.

9) Disclaimers

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY, AND NON-INFRINGEMENT.

10) Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLIENTSYNC AND ITS AFFILIATES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS, EVEN IF ADVISED OF THE POSSIBILITY. OUR AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES WILL NOT EXCEED THE AMOUNTS PAID BY YOU TO CLIENTSYNC IN THE 3 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

11) Indemnity

You will defend, indemnify, and hold ClientSync harmless from claims, damages, liabilities, costs, and expenses arising from your use of the Services, your content, or your violation of these Terms or applicable law.

12) Termination

You may cancel at any time via your account or by contacting support. We may suspend or terminate access for breach, risk, or unlawful use. Upon termination, your right to use the Services ends, but certain sections survive (e.g., fees due, disclaimers, limitations, indemnity).

13) Governing Law

These Terms are governed by the laws of the State of Arkansas, without regard to conflict-of-law principles. Venue and jurisdiction lie in Arkansas, USA.

14) Changes

We may update these Terms from time to time. The “Effective” date reflects the latest version. Material changes may be communicated via the Service or email. Your continued use constitutes acceptance.

15) Contact

ClientSync • Fayetteville, AR • [email protected]

If you are entering these Terms on behalf of an organization, you represent that you have authority to bind that organization. E-sign consent: using the Service and clicking buttons constitutes your electronic signature and agreement.

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